A front office that never loses a visitor
Walk-ins, queues, display boards and case tracking — connected to the same candidates and employees as the rest of the suite.
What Front Office covers
Visitor registry
Check-in with ID, purpose and deposited items, plus returning-visitor lookup.
Queues & display boards
Department token queues on login-less reception displays — no visitor PII shown.
Grievance handling
Intake to resolution with SLA-breach detection, priorities and officer assignment.
Darta-chalani
Inbound darta and outbound chalani registers with templates, attachments and PDF export.
Follow-ups
Call, email and visit logs with reminders and staff assignment.
Blacklist & conversion
Blacklist enforcement at check-in; convert walk-ins into candidates or employees.
Pricing
Included in every NAVATECH plan — pick a plan by candidate volume and this module is there.
Front Office FAQ
Get started with Front Office
Part of the IESMAC suite — one login, one database, every module connected.
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